Data Protection Your Rights Philippines Players

7jili Privacy Policy – How We Handle Your Personal Data

At 7jili, protecting the personal information of every player in the Philippines is a core responsibility. This Privacy Policy explains what data we collect, how we use it, and the rights you have over your own information. By registering an account or using our platform, you agree to the practices described here. If you have any questions, our FAQ page is a good place to start.

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1. Information We Collect

When you register an account on 7jili, we collect the personal details you provide, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information necessary to process deposits and withdrawals, such as your preferred payment method and transaction history. During identity verification, we may request a copy of a government-issued ID to confirm that you meet the minimum age requirement and to comply with anti-money laundering regulations applicable in the Philippines. As you use the platform, we automatically collect technical data such as your device type, operating system, browser version, IP address, and session activity logs. This technical data helps us maintain platform security, detect suspicious behaviour, and improve the overall experience for players. We do not collect sensitive personal information beyond what is strictly necessary to operate your account and fulfil our legal obligations. All information collected is stored securely and accessed only by authorised personnel with a legitimate operational need.

2. How We Use Your Information

The personal data we collect is used primarily to create and manage your 7jili account, process financial transactions, and deliver the gaming and sports betting services you have requested. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies that affect your use of the platform. Where you have opted in, we may also send you promotional communications about new games, bonuses, or features relevant to Philippines players — you can withdraw this consent at any time by contacting our support team. Your transaction and gameplay data is used internally for fraud prevention, responsible gaming monitoring, and regulatory reporting as required by applicable Philippine law. We may use aggregated, anonymised data for analytics and product improvement purposes, but this data cannot be used to identify you individually. We do not use your personal information to make automated decisions that produce legal or similarly significant effects without human review. Any use of your data beyond the purposes described in this policy will only occur with your explicit consent or where required by law.

3. Sharing of Personal Data

7jili does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the specific purpose for which it was shared. In cases where we are legally required to disclose information to regulatory authorities, law enforcement agencies, or courts in the Philippines, we will comply with such obligations while taking reasonable steps to notify you where permitted by law. If 7jili undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We may also share anonymised, aggregated data with analytics partners to help us understand platform usage trends, but this data does not identify individual players. All third-party partners we work with are evaluated for their data protection practices before any sharing arrangement is established. You may request a list of the categories of third parties with whom your data has been shared by contacting our support team.

4. Your Rights as a Data Subject

As a registered player in the Philippines, you have the right to access the personal information we hold about you and to request a copy of that data in a commonly used format. You may also request that we correct any inaccurate or incomplete information associated with your account, and we will process such requests promptly. Where your data is no longer necessary for the purposes for which it was collected, or where you withdraw your consent and no overriding legal basis exists, you may request that we delete your personal information. You have the right to object to certain types of data processing, including direct marketing communications, and to request that we restrict processing of your data while a complaint or correction request is being resolved. If you believe that your data rights have been violated, you have the right to lodge a complaint with the relevant data protection authority in the Philippines. To exercise any of these rights, please contact our support team with your account details and a clear description of your request. We will respond to all data rights requests within a reasonable timeframe and at no charge to you.

5. Cookies and Tracking Technologies

7jili uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how players interact with our site and mobile app. Essential cookies are required for core functionality such as maintaining your login session and processing transactions securely, and these cannot be disabled without affecting your ability to use the platform. We also use analytics cookies to understand which features are most popular and where players encounter difficulties, helping us continuously improve the experience for users across the Philippines. You can manage your cookie preferences through your browser settings or the cookie consent tool available on our platform, though disabling non-essential cookies will not affect your access to games or account features. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites through our platform. Session data collected via cookies is retained only for as long as necessary and is subject to the same security standards as all other personal data we hold. For more detailed information about the specific cookies we use and their retention periods, please contact our support team.

6. Data Security and Retention

We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 7jili platform is encrypted using secure protocols, and access to personal data within our systems is restricted to authorised personnel on a need-to-know basis. We conduct regular security assessments and keep our infrastructure updated to address emerging threats relevant to online gaming platforms operating in the Philippines. Your personal data is retained for as long as your account remains active and for a further period as required by applicable legal and regulatory obligations, including anti-money laundering record-keeping requirements. When data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant authorities in accordance with applicable Philippine data protection law. If you have concerns about the security of your account, please contact our support team immediately and change your password as a precautionary measure.

7. Updates to This Policy

7jili reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer to players in the Philippines. When material changes are made, we will notify registered players through an in-platform notification or by email to the address associated with their account, giving reasonable advance notice where possible. Continued use of the platform after the effective date of any updated policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you remain informed about how your personal data is being handled. The date of the most recent update is noted at the bottom of this page for your reference. If you have any questions about changes to this policy or how they affect your account, please reach out to our support team and we will be happy to assist. Your trust is important to us, and we are committed to being transparent about any changes that affect your privacy.

Last updated: June 2025. This Privacy Policy applies to all registered players on the 7jili platform in the Philippines.

Questions About Your Data?

If you have any concerns about how 7jili handles your personal information, or if you would like to exercise your data rights, our support team is ready to help. You can also visit our FAQ page for quick answers to common questions from Philippines players.